POSTPONED: Discover Dominica Authority Housekeeping Certificate Course

Dear Hotelier,

Please be informed that further to the below email, the housekeeping certificate course has been postponed. The new date will be communicated in a subsequent email.

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By way of update, Discover Dominica Authority (DDA) in collaboration with Springboard Caribbean host the ‘Back To Work Post Covid –Housekeeping Service’ certificate course in February.This certificate course, endorsed by the Institute of Hospitality, has been designed to help those returning to work within the area of housekeeping to understand how to deliver effective service while maintaining their personal safety and the safety of their work colleagues and guests post COVID-19. Participants will learn about the importance of maintaining a safe, hygienic and secure working environment, how to effectively apply the COVID-19 protocols in the operation of housekeeping tasks, use of PPE, new room cleaning and property maintenance protocols and how to deliver effective customer focused service despite the restrictions of COVID-19 protocols.

This course will be delivered through three 1.5-hours real time Zoom sessions:

Group one :

Wednesday, February 10 – Session One: 9:00am to 10:30pm, Session Two: 12:30pm to 2:00pm

Thursday, February 11 – Session Three – 9:00am to 10:30am (Quiz will commence at 10:30am)

Group Two:

Thursday 18th February – Session One: 9.00am to 10.30pm, Session Two: 12.30pm to 2.00pm

Friday 19th February – Session Three – 9.00am to 1030am (Quiz will commence at 10.30am)

Group Three:

Monday 22nd February – Session One: 9.00am to 10.30pm, Session Two: 12.30pm to 2.00pm

Tuesday 23rd February – Session Three – 9.00am to 1030am (Quiz will commence at 10.30am)

Participant is required to complete a multiple-choice quiz at the conclusion of the training sessions and are required to obtain a 60% pass mark to achieve certification. On successful assessment of quiz, the participant will be provided a certificate from Springboard Caribbean endorsed by the UK Institute of Hospitality.

The training is open to only Safe in Nature (SIN) and COVID 19 Certified properties.

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